Sales Terms and Conditions Privacy Policy

PLEASE READ OUR SALES TERMS AND CONDITIONS BELOW CAREFULLY AS THEY OUTLINE WHAT YOU CAN EXPECT WHEN PURCHASING A PUPPY FROM LITTLE BIG PUPS.

Each puppy sold by Little Big Pups and its breeders is sold under the terms and conditions defined herein. The terms and conditions herein are assumed agreed upon at the time of sale, which for purposes of this agreement is considered the time at which the buyer has submitted payment details at checkout via Little Big Pups’ website. For the terms and conditions defined herein, Little Big Pups and its breeders will be defined as “Little Big Pups” and customers purchasing from Little Big Pups will be defined as “Buyer”.

By purchasing from Little Big Pups, Buyer acknowledges and agrees to the following terms and conditions:

Dog Value

The value of each dog sold is limited to the listing price of the dog on Little Big Pups’ website and does not include any taxes and fees, shipping costs or any personal Buyer costs incurred associated with purchasing from Little Big Pups.

COMPANIONSHIP STATUS

Any dog or dogs purchased are sold as companions and may not be bred for any reason. Buyer is expected to neuter or spay their dog at the time deemed first appropriate by their veterinarian.

Caretaking Responsibilities

Buyer acknowledges and agrees to fulfill the responsibilities associated with owning and raising a dog. This includes awareness and assumption of the time commitment and cost of raising their dog, including but not limited to providing adequate food and water, shelter, healthcare, social enrichment and other general and companionship needs.

TRAVEL AND PICKUP

Little Big Pups makes no guarantees or warranties related to the certainty or timing of delivery or pickup of Buyer’s dog. While deliveries and pickups are generally scheduled for approximately 15 days after the later of either (1) the customer’s purchase date or (2) the age at which a dog is ready and healthy to travel, unexpected circumstances such as weather, travel conditions, health crises, familial circumstances and other conditions may expedite or delay delivery or pickup availability.

In the event that Buyer is unable to meet with Little Big Pups in either case of delivery or pickup at the agreed upon location and agreed upon date and time, Buyer may be subject to fees equal to amount of costs incurred by Little Big Pups as a result of Buyer’s inability, including but not limited to travel and lodging costs.

CANCELLATIONS

Buyer may cancel their order any time prior to delivery of their dog. Buyer understands and agrees that they may be subject to administrative fees as a result of such cancellation and that these fees vary based on the scenarios and times of cancellation detailed below:

Cancellation before travel arrangements – If Buyer cancels their order prior to travel arrangements made and associated costs incurred by Little Big Pups for such arrangements, Buyer may be subject to administrative fees of no more than $725. These fees may be retained by Little Big Pups prior to fulfilling Buyer’s refund.

Cancellation after travel arrangements – If Buyer cancels their order after travel arrangements have been made and associated costs have been incurred by Little Big Pups for such arrangements, Buyer may be subject to administrative fees of no more than $725 in addition to any and all costs associated and incurred by Little Big Pups’ travel arrangements, including but not limited airline ticket, lodging, ground transportation and other costs. These fees and cost reimbursements may be retained by Little Big Pups prior to fulfilling Buyer’s refund.

REFUND POLICY

Apart from the terms and conditions set forth in Little Big Pups’ Guarantee Terms & Conditions, Little Big Pups is not obligated to provide any refunds or credits for puppies that have already been delivered for any reason, including but not limited to Buyer’s and associated persons’ allergies, living restrictions or any other issues.

WARRANTIES AND GUARANTEES

Little Big Pups does not make any guarantees or warranties relating to its products and services provided apart from those outlined in Little Big Pups’ Guarantee Terms & Conditions.

INABILITY TO CARE FOR DOG

If Buyer is unable to properly care for their dog at any point during their dog’s life, Buyer must notify Little Big Pups and will provide a right of first refusal to rehome the dog at Little Big Pups’ sole cost. Buyer is not entitled to any refund or credit in such cases.

 

Little Big Pups is your trusted partner in finding your forever friend. Working with the best breeders for the best results.

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(989) 704-3232

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Sun-Mon: 12 PM - 5 PM
Tue-Sat: 11 AM - 8 PM